Patient Information
BEAUTIFUL SMILES
Pleasant Dental Experience in California
Dr. Kiholm and our staff are dedicated to providing you with a pleasant visit and results that you’re proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy, and insurance to make that part of the process as simple as possible. This section offers information from the administrative side of the practice; if you have any questions, please get in touch.
AFFORDABLE DENTAL CARE
Insurance & Payment Methods Accepted
For your convenience, we accept Visa and MasterCard and work with many dental insurance providers. We invite you to click on each tab to learn more about insurance and billing.
Insurance Information
At Richard Kiholm, DDS we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well-informed and up-to-date. They can be reached by phone at (530) 622-0880.
Please call if you have any questions or concerns regarding your initial visit.
Please bring your insurance information with you to the consultation so that we can expedite reimbursement.Patient Billing
For your convenience we accept Visa and MasterCard. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (530) 622-0880. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.
FIRST DENTAL APPOINTMENT
First Visit With Richard Kiholm, DDS
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day. Please assist us by providing the following information at the time of your consultation:
01. Dental X-Rays
Your referral slip and any X-rays if applicable. If your previous dentist has taken x-rays within the last 6 months, please have them forwarded to our office or bring them with you. We can take additional films if needed.
02. List of Medications
For your appointment, please bring a comprehensive list of all medications you are currently taking to ensure we have accurate and up-to-date information about your health.
03. Insurance Information
If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.